A Full Featured PBX

Advanced functionality and simple to use

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Powerful and Flexible

Giving you complete control over how you manage your calls.
Sentrian's PBX solutions offer all of the standard features you would expect like call transfers, IVR, custom hold music, caller ID, and voicemail plus access the kind of advanced functionality that previously only available to enterprise organisations:
  • Leverage customisable routing to make sure your customers talk to the right person, every time!
  • Access live call monitoring to train your staff.
  • Customisable call queues to help you minimise your hold times.
  • Soft phone and mobile integrations to enable your staff to have a seamless experience, whether they are in the office or at home.
Hosted PBX Call Routing IVR
High Customer Satisfaction for a Telco

We are Customer Obsessed

Supporting your business with Australian account managers, technicians, and engineers.
Customer satisfaction in centre stage in everything we do. We even wrote it on the walls of our office. From your very first interaction with us we’ll be working relentlessly to keep you happy, and keep your infrastructure running smoothly.
  • We offer a full service onboarding experience to every client, making sure that your business gets what it needs from day one.
  • With a dedicated account manager for every client you won’t ever feel overlooked  or forgotten about.
  • With an average tenure of 7.5 years our staff will know your business as well as they know our own, retaining the knowledge, experience, and skills to fulfil your telephony needs.

Unified Communications Solutions

Access all of your core communications tools from a single platform, on whatever devices your staff choose to use.
Integrate calls, messaging, Office, live chat, with your 3CX PBX

All-in-One Packages From Only $39/Mth Per User

Our all-in-one packages are designed to keep things as simple as possible for you, so you can concentrate on growing your business instead of worrying about your phone systems.

However, for companies who would prefer to take a more hands-on approach, we also offer BYO solutions where you can pick and choose from only the features that you need.

Please note: All-in-one pricing does not include after-hours phone support, international calling, desk phone hardware, or number porting. These are available at an additional cost.
Our all-in-one pricing includes:
  • Virtual PBX (3CX) licensing and hosting
  • Backup and recovery services
  • Unlimited local calls
  • Unlimited national calls
  • Unlimited calls to Australian mobile numbers
  • Unlimited moves, adds, and changes during business hours
  • Softphone licensing and access to 3CX mobile applications
  • Unlimited email and phone support, from our Australian service desk technicians, during business hours (7am - 6pm AEST & AEDT). Access to the support portal is also included.
  • A dedicated account manager, also based in Australia
  • Access to basic and advanced calling functions and CRM integrations

Unlock Your Call Data

Turbocharge your business with deeper insights about your customers and processes.
Run Machine Learning on Your Call Data
For many businesses phone conversations are where the majority of sales and support interactions take place. But the insights within these conversations are overlooked because they are simply too hard to access. 

Sentrian provides you with access to both metadata and call recordings, so your business can unlock the wealth of information hidden in your phone conversations through your data warehouse.
  • Analyse your calls to predict your customer’s churn behaviour, or intention to purchase.
  • Find and categorise common problems recurring across your support conversations.
  • Native CRM integrations with Salesforce, Microsoft Dynamics and more, to link your call data to your customer records.

Our PBX natively integrates to Salesforce, Microsoft Dynamics, Hubspot, and other popular CRMs

Integrate phone calls to Mongo DBIntegrate phone calls to Microsoft Dynamics 365Integrate phone calls to HubspotIntegrate phone calls to ZendeskIntegrate phone calls to Salesforce CRMIntegrate phone calls to FreshdeskIntegrate phone calls to Zoho CRM
Integrate calling functionality to Salesforce Hubspot and Microsoft Dynamics
Sentrian’s PBX integrates natively with the world’s leading CRM platforms providing you with access to your call data on your customer records.

With the click to call function you can cut cut down on the administration and keep your team focussed on doing what they do best.
Trusted by hundreds of Australian businesses
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Book your free strategy session.

Spend some time with a Sentrian expert and walk away with a plan to get your communications technology on track.